DoubleTree by Hilton Taipei Zhongshan

Room was amazing - huge and clean! Enjoyed the space, the automatic toilets with bidet, shower gels from Crabtree, ample towels, weighing machine, table, chair and sofa. Rooms are not really sound proof though, could hear sounds from other rooms but still tolerable. Service - front desk was super helpful, friendly, joyful. Truly felt that their service was sincere and excellent!! They gave good recommendations for breakfast, helped me call to check restaurants if they had the food I was looking for, helped me with airport transfer booking. Service at the breakfast area was great too! Breakfast - very Instagram worthy!!! Enjoyed the choices of drinks, mains were decent, the breads were really yummy. Looked forward to breakfast daily Gym - was equipped with water and towels and even a bathroom. Very impressed. The only downside is the location. It’s pretty near Zhongshan area but walking in the summer heat to the train station is no joke. Not a lot of yummy food around. But Uber is relatively affordable so if you’re ok with ubering around or walking slightly to the train station then it’s quite perfect.

Dear Doubletree by Hilton Taipei, I would like to offer my compliments to your dedicated team for our very enjoyable stay in your hotel from 3-7 June 2024. We stayed in rooms 1203 and 1205 and the reservation was made under Ms Erica Tan. I had stayed in some 5 star hotels such as Shang Ri La Singapore, Westin Singapore, Ritz Carlton Singapore, Kempinski Xiamen to name a few but my stay in Doubletree by Hilton Taipei was one of the most comfortable and pleasant. The check in by the warm and friendly reception staff was efficient and smooth. When my daughter accidentally dropped one of the delicious welcome Hilton cookies on the floor, the reception staff quickly replaced it with a warm smile. When my daughter teared after knowing that there isn’t a swimming pool in the premise, your reception staff, Tina, immediately walked up to us with a map and suggested that we can go to a nearby swimming pool facilities. Tina also gave us some excellent food suggestions. We had a very satisfying and affordable meal at the Michelin recommended Ji Jia Zhuan ( 鸡家庄）, thanks to her recommendation :) Whenever we return to the hotel from a day of sightseeing, the reception team on duty never failed to greet us in a warm and friendly manner. We felt genuinely welcomed:) The modern Japandi style rooms and bathrooms are kept in an excellent condition and feel brand new. We especially like how bright, airy and spacious the rooms are. Kudos to the housekeepers ( Ms Cai Xiu Hui 蔡秀慧阿姨) on level 12 who kept our rooms 1203 and 1205 so clean and comfortable. They always chat amicably with us and confirmed with us if we need any housekeeping service. The TV entertainment system with its 47 channels ( including TLC, Discovery) , Netflix, YouTube and IQiYi really impressed us. The semi buffet style daily breakfast sets ( Chinese, Japanese and Western) are healthy and delish and we really looked forward to breakfast every morning. We hope that Chinese baos （包子）and dim sum pastry such as you tiao ( 油条、蛋饼）can also be offered in future when we next pay a visit to your hotel :) We would also like to thank your reception staff and housekeepers who helped my mom who stayed in room 1205 on 6 June when the toilet encountered some flushing issues. My mom had approached the reception staff at around 4 pm on 6 June and the very helpful male reception staff accompanied her to her room and helped remediate the problem along with the housekeeper. She was very impressed by how efficient and friendly your staff were. All in all, your team has done a great job in our stay. Their service attitude are genuine and warm :) My daughter enjoyed her stay so much that she kept remarking she would like to extend our stay to 2 more weeks:) We hope you will pass on the compliments to your team and the staff we named, as a gesture of our appreciation.

Our favourite hotel in Taipei thus far! The hotel is clean, big and located near the Zhongshan MRT station, making it easy to travel around the area. Hotel staff was friendly and will greet us with a smile whenever we stepped past the reception area. Our room also comes with a view of Taipei 101, making it really enjoyable. Will highly recommend this hotel!

GREAT LOCATION AND EXCERLLENT SERVICE PROCIDED. SO IMPRESSIVE. GOOD EXPERIENCE EVER HAD.

The room is very comfortable, beautiful decoration with good scent. The staff is very helpful and service minded. Highly recommend to stay here

Good location but no have facilties such as swimming pool

Had an employee lie to my face and make me wait in the lobby for hours. Had a stranger literally walk into my room due to an oversight from the hotel. The concierge team was poor overall. Wendy needs to be better trained and learn how to speak politely to guests. Still giving two stars because Debby tried hard to make things right for me.

Great little hotel. Rooms were clean and big. Very comfy beds, pillows. Staff were very helpful.

A pleasant hotel which is close to scenic spots which we've never visited before. Very convenient. Close to a variety of public transport. Recommend.