Hotel Indigo Shenzhen Overseas Chinese Town

im the family from HK. even the price is not cheap, but reasonable. very nice hotel, the staff is very helpful. the room is very clean with everything good support. the room is clean, no odd smell, everything is tidy even the floor is very very clean. the swimming pool is the very icon of this hotel. Loving it. you must come and swim, the view is great and the water is very clean. very recommended super five stars hotel. thanks Hotel giving me a memorable experience, hope will come again.

A very good accommodation experience. The location is very convenient. There are several tourist destinations nearby. The hotel environment is clean and tidy. The staff is attentive. Special thanks to staff 小甘 for her considerate arrangements and service.

The staff is friendly and helpful. Our room was upgraded. It’s near metro. The swimming pools are excellent.

A very nice hotel. Modern and chic. With the facilities and attractions around, it’s perfect for family with kids. Convenient location.

Hotel check in process was quick and accurate. Lack of hotel introductions. Need to ask about the hotel info instead of being intro. But it alright. Housekeeping was very well prepared and many amenities were able to accommodate. Which was great. Even at 2am. I asked for mosquito repeller they were quick delivers. Most problem was in F&B department. So at 12 pm. I went to the bakery shop to ask for the cakes order. Ask can they send to room. They rejected. So I said ok. I will come pick up at night. I may purchase now or need pre- order ? They informed me. Preorder is not necessary and I may return at night to purchase. They close at 9pm. So I return to the bakery shop. Unfortunately cake was needed to preorder before 2pm on the day. So I wasn’t able to enjoy it. Only macaroons were available … was very disappointed since the options were not much left. The hostess also dropped and broken the macaroons I picked. Sure not on purpose. But cost me were able to enjoy the flavour I wished for. If I could have preordered this wouldn’t had happened. So after enquiring about the cakes. I headed for lunch there. Good quality had surprised me. Very nice deal in fact. $329 HKD (RMB ¥298) for two person , unfortunately the service was not on point, waiter weren’t able to serve food correctly. Also tends to not attend to tables. Dishes were not changed in every course. They fire course all at once. Didn’t clear the plates away even it was finished. We had to repeatedly asked they or clear themselves out at night as well. Dinner also had the same situation . Overall. I just think the F&B department need more training. The hotel itself is really great. Good location. Room is clean. Housekeeping courtesy’s is even better the restaurants. Ambient was really on point. Let hope not the F&B department to cause this nice hotel to close since it just opened.

the hotel is absolutely amazing, facilities are great, staffs are extremely helpful and great hospitality!!!!

Booked this hotel because it has a fully-equipped gym (e.g. proper squat rack, dumbbells above 30kg, wide range of cardio machines) but was very disappointed to find out it was closed for renovation until November. However, the service staff are all excellent - specifically, Mary was very warm, helpful and timely in entertaining any requests. Would still recommend the hotel.

Service was very good. But breakfast was not good. Noodles were not well made, not enough fruits and the bread was not fresh.

Receptionist 小甘is very sincere and professional. We appreciated very much for her excellent service.