Guest User
May 28, 2023
I would never recommend this hotel to anyone. We had to put up a security deposit that I have never had to do before, they charged $274 on my credit card in addition to the deposit, denied the charges, tried to blame the 3rd party billing and forced me to cancel my credit card due to their fraudulent charges, customers were complaining of the rooms not being clean, and as we were going to our room, every other corner had stacks of dirty towels and sheets lined up in the hallway.(which I have photos of)
I was totally surprised that with the name "Ramanda by Wydham that this hotel comes even close to the standards the name represents.
Our trip started 5/10/23 and booked the return stay for 5/18. This happened on the first stay and was too late for us to cancel the return stay.
Regards,
Patricia West