Guest User
September 10, 2024
The best thing about Tokyu Stay was its location right next to the metro and also its en suite washing machine. The hotel doesn’t clean your room daily if you book it for 7 days or more. So for my 10 day trip, they only cleaned it once, which wasn’t great. The rest of the days only had changes in towels.
Also the housekeeping was not very attentive. I had 3 people staying in the room and only had 2 towels (I had an infant with me). And every day when replacing the towels they only gave me two, for 10 days straight even when I asked housekeeping for an additional towel every single day. This lack of initiative isn’t great either.
Overall, it is cheap for its location and also for its amenities (the washing machine). Besides that, the service and housekeeping isn’t top class but given the price, nothing much to complain.