Guest User
March 1, 2024
The Portón Medellín is less than a 5 minute walk away from the Santa Fe Mall, which is massive. Upon first glance of the room, you can tell that the hotel is a quick fixer upper. The building is aged with a few modern upgrades. Nonetheless, it was a livable space. The complimentary breakfast was pretty good with various hot and cold options. Some foods were mislabeled - i.e. The waffles were labeled pancakes. - so be careful and ask questions before placing food on your plate, especially if you have dietary restrictions. Initially, I was turned off by the fact that my cousins (group of 5) and I asked for to be placed on the same floor, meaning at least 2 of us on the same floor, but the representative at the desk lied and said that all of the rooms were occupied, which left one of my cousins left alone on the top floor. Overall the service was decent and the staff were accommodating.