Guest User
February 4, 2024
The hotel was average. The room was a bit like a Premier Inn but not as good as there were no tea or coffee making facilities. Water was provided but only in two very small bottles - apart from being stingy this uses a lot of plastic, why can't water be provided in a large glass bottle or have places where you can refill your water in the hotel? I had to move rooms - I was in 20777 Canyon Tower and the fire alarm had a green flashing light which lit up the whole room and kept me awake, it was also cold in the room, I tried turning up the thermostat but it didn't help, and then the light on that kept going on and off too. It would have been nice if there were extra blankets in the rooms. There was also chewing gum in the bathroom bin making me unsure of how clean everything was. The second room 20877 was fine, no flashing light, clean, and warm (photos are of this rooms bathroom). The hotel staff were friendly and moved me with no problem. Also, bear in mind the hotel is close to the airport and the planes are very loud, not the best for a good nights sleep. The Kitchen did a good breakfast.