The Ravster
August 5, 2024
A truly excellent 5-star hotel (if not better) in a great location with wonderful staff in and around the premise!
Of special mention is the Front Office Manager, Mr Su Yan, who quickly and tirelessly helped salvage an issue with a friend who was initially part of the booking for the Twin-room. As this friend had submitted his passport to an embassy for a visa, he couldn't check in with me. As a result, a request was made for a double bed for single occupancy which was promptly met without incurring further charges.
All staff, from the front office to housekeeping, maintained their courteous smiles and greetings throughout my 4 nights/5 days stay. This included even those at the restaurant for breakfast, who were quick to usher their guests to their tables, and to promptly serve the desired beverage.
Breakfast was sumptuous with a good variety of choices from Western to Chinese, and even Japanese.
My room was always cleaned as soon as I left for breakfast and this made it pleasant to return to the room, to plan the outings for the day.
The subway, which was within walking distance helped with getting around Beijing without the hassle of being caught up in the horrific traffic which seems to be a common feature of this city.
This was truly a spendid trip staying at this gem of a hotel that I had even contemplated extending my stay for another 2 nights. However, duty beckoned me to check out to return to work.
I look forward to returning to this hotel once more should the opportunity present itself and I'm hoping that it'll be sooner too!