Guest User
October 3, 2024
I had a wonderful stay at the hotel on my first trip to Addis. The friendliness of all the staff, the huge respect shown to me as a guest, whether it was in getting a lift, having coffee, working out in the gym, or eating at the restaurant. The attention to service was quite exceptional. I make special mention here of Abel at the front desk. I travel quite a bit but i can easily say that his service was the best i have encountered in my 30 years of travel. He offered advice, suggested things to make my stay better, and ensured that whatever requirements i needed were addressed. He was exceptional. Deep thanks to him. I would return just for the service and friendliness of the hotel staff (outside of the great amenities and services) - my stay was like being a member of a hotel family and made going to work in Addis for the 5 days i was there infinitely easier and meaningful.